Design Thinking HRDC Course
The Winning Way in Selling
A Masterclass in Solution Selling
What is about The Winning Way in Selling
Modern customers are well-informed and hate being “sold” to. They are looking for someone who understands their problems. This course shifts your team’s approach from Product Pushing (talking about features) to Consultative Selling (solving business problems). We teach your team how to identify the “Gap” between where a customer is and where they want to be, and how to position your product as the bridge.
About this class
The Core Pillars of the Masterclass
1. The Consultative Mindset: Shifting the salesperson’s identity from a “vendor” to a “trusted advisor.”
2. Pain Point Discovery: Mastering the art of the “Deep Dive” question. Your team will learn how to uncover the hidden motives that actually drive buying decisions.
3. Value-Based Positioning: Moving the conversation away from “How much does it cost?” to “How much value will this create?”
4. Objection Mastery: Developing a psychological toolkit to handle price resistance and skepticism without being pushy or aggressive.
The “Hustle Malaysia” Methodology: Real-World Scenarios
We don’t believe in “scripted” sales. This class is built on Dynamic Simulations:
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The Sales Simulation: Participants practice a full sales cycle—from the first “Hello” to the final “Yes”—using their actual company products and services.
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Real-Time Objection Handling: We simulate the “Toughest Customer” to test their ability to stay calm and pivot to value under pressure.
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The Follow-Up Framework: Learn the ethical and sustainable way to close a deal and set the stage for upselling and long-term loyalty.
Key Outcomes for Your Organization:
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Higher Conversion Rates: Shorten the sales cycle by addressing customer needs more accurately.
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Better Profit Margins: Protect your pricing by effectively communicating value rather than discounting.
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Stronger Pipelines: Build deeper relationships that lead to referrals and recurring business.
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Team Confidence: Arm your sales force with a structured, repeatable framework they can use every day.
Design Thinking HRDC Course
Design Thinking HRDC Course
Course Duration
2 days (14 hours)
HRDC Course Code
10001595134
Programme Outline
Your contact information will only be used to provide you with information about the course and related updates. We respect your privacy and will not use your details for any other purposes or share them with third parties.
Design Thinking HRDC Course
Course Fees
HRDC Claimable
HRDC Claim Eligibility:
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Malaysian-registered employers who contribute to the Human Resource Development Fund (HRDF/HRD Corp)
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Employees sponsored by their company for the training
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Courses registered and approved under HRD Corp (this course is claimable)
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Claims must be submitted by the employer’s HR/admin department before course commencement
Course Fees
RM2,400
Per Participant
Course fees are HRDC Claimable
Proof of Skill You Can Stand Behind
Complete the Design Thinking for Innovation Course and receive a Certificate of Accomplishment from Hustle. This certificate affirms your ability to apply Design Thinking principles to solve problems and foster innovation. Showcase it on your resume, LinkedIn, or portfolio to highlight your creativity and problem-solving expertise.
Proof of Skill You Can Stand Behind
Complete the Design Thinking for Innovation Course and receive a Certificate of Accomplishment from Hustle. This certificate affirms your ability to apply Design Thinking principles to solve problems and foster innovation. Showcase it on your resume, LinkedIn, or portfolio to highlight your creativity and problem-solving expertise.
Why Leading Companies Partner with Hustle.
Custom Training for Real Results
Tailored solutions for your business challenges.
Foster Growth with Practical Skills
Simplified Learning, Amplified Impact
Corporate Training SkillsFuture Singapore
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Companies trained.
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Learners trained and certified to date.
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Rated on Google.
Frequently Asked Questions
Who should attend this course?
This course is suitable for managers, team leaders, entrepreneurs, and professionals in any industry who want to enhance their problem-solving and innovation skills.
Do I need a design background to attend?
Not at all. Design Thinking is not limited to designers—it’s a universal framework for solving problems in any context, from business strategy to customer service.
Is the course HRDC claimable? How does the claiming process work?
Yes, this course is HRDC claimable. If you’re registering under your company, simply select the HRDC claim option during registration. Our team will guide your HR department through the required documentation, invoicing, and submission process, ensuring the claim offsets your course fees.
Can my company arrange a private run of this course for our team?
Yes. We provide customised corporate workshops tailored to your organisation’s innovation goals. Simply leave an enquiry at the bottom of this page, and one of our consultants will reach out to curate a session.
What will I take away from this course?
You’ll gain a toolkit of creative problem-solving techniques, practical experience applying Design Thinking, and the ability to lead innovation initiatives in your workplace.
How long is the course and what is included in the fee?
This is a 1-day, 7-hour programme (9:00 AM – 5:00 PM). The fee includes course materials, group activities, and trainer coaching.
Let’s make it happen.
Speak to us to find out more about the benefits of sending your team members for training.
Your information will be used to consider and fulfil your request and will be handled pursuant to our privacy policy.
Or drop your contact and we’ll reach out.

