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Course

Generative AI

GENERATIVE AI FOR PRODUCTIVITY

A one-day, hands-on workshop on using Claude AI for everyday business work. No coding needed.

About the

Course

Generative AI is transforming the way professionals communicate, analyse information, prepare reports, conduct research, and manage everyday business tasks. However, effective AI adoption requires more than simply asking questions—it requires participants to understand how to provide the right context, structure instructions, evaluate AI-generated outputs, and identify suitable opportunities for workplace application.

This one-day practical programme introduces participants to Claude AI for business productivity. Designed specifically for beginners, executives, managers, and business users, the programme focuses on practical workplace applications without requiring programming or technical knowledge.

Participants will learn effective prompt engineering techniques and apply Claude AI to business communication, document analysis, information extraction, reporting, research, and decision support. They will also identify repetitive activities within their own roles that could potentially be improved through AI and automation.

By the end of the programme, participants will have developed a practical set of prompts, AI-assisted workflows, and use cases that can be immediately applied in their daily work.

By the end of the programme, you will be able to:

  • Understand the fundamentals and business applications of Generative AI
  • Use Claude AI effectively for common workplace tasks
  • Develop structured prompts that generate more relevant and consistent business outputs
  • Analyse, summarise, and extract information from business documents
  • Use AI to assist with reporting, research, and decision-making
  • Improve the speed and quality of workplace communication
  • Create reusable prompts for recurring business activities
  • Identify repetitive workplace processes that may benefit from AI and automation
  • Apply responsible AI practices when handling organisational information

Who is this Course for?

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Course

Curriculum

( 01 )

Understanding Generative AI for Business

  • What is Generative AI?
  • How Generative AI Works
  • Traditional Automation vs Generative AI
  • Introduction to Claude AI
  • Strengths and Limitations of Generative AI
  • Understanding AI Hallucinations
  • AI Applications Across Business Departments
  • Human + AI Collaboration
  • Identifying Suitable AI Use Cases
  • Responsible Use of AI in the Workplace

( 02 )

Prompt Engineering for Business Productivity

  • Why Prompt Quality Matters
  • Anatomy of an Effective Business Prompt
  • Role and Persona
  • Task and Objective
  • Business Context
  • Constraints and Requirements
  • Reference Information
  • Desired Output Format
  • Using Examples to Guide Claude
  • Follow-Up Prompting
  • Iterative Prompt Improvement
  • Creating Reusable Prompt Templates

( 03 )

Claude AI for Business Communication

  • Professional Email Drafting
  • Improving Tone and Clarity
  • Internal Announcements
  • Customer Communication
  • Follow-Up Messages
  • Complaint Response Drafting
  • Sales Communication
  • Meeting Invitations
  • Converting Technical Information into Business-Friendly Language
  • Adapting Communication for Different Audiences

( 04 )

Claude AI for Document Analysis & Information Extraction

  • Working with Business Documents
  • Document Summarisation
  • Key Information Extraction
  • Identifying Action Items
  • Comparing Multiple Documents
  • Policy and SOP Analysis
  • Identifying Important Clauses and Requirements
  • Turning Unstructured Information into Structured Data
  • Creating Tables and Checklists
  • Asking Questions Based on Uploaded Documents

( 05 )

AI-Powered Reporting & Data Interpretation

  • Using Claude AI for Business Reporting
  • Turning Raw Information into Structured Reports
  • Summarising Spreadsheet Information
  • Identifying Trends and Patterns
  • Comparing Performance Information
  • Generating Management Commentary
  • Creating Executive Summaries
  • Identifying Potential Issues
  • Generating Recommendations
  • Converting Analysis into Action Items

( 06 )

Claude AI for Research & Decision Support

  • Structuring Business Research Questions
  • Research Planning with AI
  • Competitor Analysis Frameworks
  • Market and Industry Analysis
  • SWOT Analysis
  • Comparing Business Options
  • Pros and Cons Analysis
  • Decision Criteria Development
  • Risk Identification
  • Recommendation Generation
  • Validating AI-Generated Information

( 07 )

From AI Productivity to Business Automation

  • Understanding Repetitive AI Tasks
  • One-Time Prompt vs Reusable AI Process
  • Introduction to AI-Assisted Workflows
  • Identifying Tasks Suitable for Automation
  • Trigger → AI Processing → Output
  • Human Review and Approval
  • Examples of AI Business Automation
  • Introduction to AI Agents
  • Opportunities for Future Workflow Automation

( 08 )

Final Practical Workshop: My AI Productivity Blueprint

Participants apply the skills learned throughout the programme to one real workplace activity.

( 09 )

( 10 )

Meet Our

Trainers

Step into our classes led by skilled creators and industry pioneers, passionate about the craft.

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This is an HRD Corp Claimable Course. Registered employers can pay for it from their levy balance.

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Who can claim:

Employers registered with HRD Corp whose levy payments are up to date, under the HRD Corp Claimable Courses (SBL-Khas) scheme.

Before the course:

Apply for the grant in e-TRiS before training starts. Approval has to be in place before the first day, so leave yourself a few days.

After the course:

We submit the course-fee claim to HRD Corp, and the approved fee is paid from your levy balance. Claims are filed within six months of the training.

Earn Your

Certificate

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Hustle Certificate of Completion

Join thousands of Hustle graduates with a professionally issued certificate that showcases your commitment to continuous improvement and professional growth.

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Generative AI for Productivity

RM 2,800

How to claim

HRD Corp claimable for registered employers

Training Provider:

H Ventures Sdn Bhd (202501027657)

Course Duration:

7 Hours

HRDC Course ID:

10001754888

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